FaithStay FaithStay Travels – Privacy Policy

Last Updated: December 13th, 2025

FaithStay Travels (“FaithStay,” “we,” “us,” or “our”) is a travel booking platform operated by an individual developer, serving as the Data Controller, based in Ohio, USA. This Privacy Policy explains how we collect, use, and share your Personal Information when you use the FaithStay Travels mobile application and web application (collectively, the “Service”).

By accessing or using the Service, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree, please do not use the Service.-----1. Who We Are and How to Contact Us

Service Provider & Data Controller:

The Service is provided by an individual developer located in Ohio, United States. FaithStay Travels is primarily operated from the US but is available to users globally.

Contact for Privacy Questions:

For any questions regarding this Privacy Policy or your personal data, please contact the Data Controller at:

  • Email: faithstayapp@gmail.com

Information We Collect

We collect information that falls into the following categories:A. Information You Provide Directly

When you sign up for or use the Service, you provide us with:

  • Host Account Data: Name, Email address, Phone number, Property address (for listing and booking), Photos of your property, and a Short bio (including any voluntary ministry or faith affiliation you choose to share).

  • Guest Account Data: Name, Email address, and Phone number.

  • Booking Details: Check-in and check-out dates, Number of guests, and the Property address associated with the reservation.

  • User-Generated Content: Content you voluntarily upload or submit, such as Property photos, Ratings and free-text reviews, and Messages or notes exchanged within the platform (if enabled).

  • Optional Affiliation Data: Any ministry, church, or missionary affiliation you provide is entirely voluntary. This type of information may be considered Sensitive Personal Information in some jurisdictions. You can edit or remove this data at any time.

Technical and Usage Data

We automatically collect certain information when you access or use the Service:

  • Identifiers and Location: IP address and general location (such as city/country) derived from your IP address. We do not collect precise GPS location data.

  • Device Information: Device type, operating system, and browser type.

  • Log Data: Pages/screens viewed, actions taken, and timestamps.

Note on Identity Verification: We do not collect or store government ID documents or perform ID checks within the app. Any external identity verification is conducted entirely outside the Service.3. Payments

FaithStay Travels does not process or store any payment information.

All financial transactions between hosts and guests are handled exclusively outside the FaithStay Travels app and web app. This means we do not collect or store credit card numbers, bank account details, or other billing information.

If you utilize an external payment service (e.g., a bank transfer or third-party payment app) to complete a booking, that provider’s privacy policy and terms of service will govern how your payment data is processed.4. How We Use Your Information (and Legal Basis)

We use your Personal Information for the following purposes and rely on the corresponding legal grounds where required by law (e.g., under GDPR for EU/UK users):

Purpose of Processing

Legal Basis (e.g., GDPR)

Account Management & Service Provision: Create and manage accounts, display listings, process bookings, and facilitate communication.

Contract (To provide the Service you signed up for)

Service Improvement: Maintain, monitor usage, fix bugs, and improve the overall functionality of the Service.

Legitimate Interest (Ensuring a functional and secure platform)

Security and Compliance: Protect the integrity of the Service, prevent fraud, and comply with all applicable legal obligations.

Legal Obligation and Legitimate Interest (Platform security)

Communications: Send optional push notifications and non-essential emails (if provided).

Consent (Where opt-in is required)

How Information is Shared

We value your privacy and we do not sell your Personal Information to anyone.

Information may be shared in the following specific ways:

  • With Other Users (Hosts and Guests):

    • Hosts will see guest names, phone numbers, and booking details necessary to manage a stay.

    • Guests will see host names, property address (as appropriate), photos, short bios, and public ratings/reviews.

  • With Service Providers:
    We use third-party providers to help us operate, maintain, and secure the Service. These providers are considered Data Processors, process data on our behalf, and are strictly required to handle it securely and only for our specified purposes. Examples of categories of providers include:

    • Cloud hosting and database services (e.g., Supabase, which stores your data).

    • Email delivery services.

    • Analytics providers (for technical and usage data).

  • For Legal Purposes:
    We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, governmental request, or to protect and defend the rights or property of FaithStay Travels.

Data Retention

We will retain your Personal Information only for as long as is necessary to fulfill the purposes set out in this Privacy Policy:

  • We retain and use your information to the extent necessary to comply with our legal obligations (e.g., for tax or auditing purposes).

  • We will retain account-related data while your account is active and for a reasonable period thereafter, should you decide to reactivate the Service.

  • We will retain usage data for internal analysis purposes, generally for a shorter period, unless this data is used to strengthen the security or to improve the functionality of our Service.

Your Data Protection Rights (GDPR and Others)

Depending on your jurisdiction and status as a user, you may have the following rights regarding your Personal Information:

Right

Description

The Right to Access

You have the right to request copies of the personal data we hold about you.

The Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or incomplete.

The Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

The Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

The Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

The Right to Withdraw Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at the email address provided.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

Travels – Privacy Policy 

Last updated: 12/13/2025

FaithStay Travels (“FaithStay Travels,” “we,” “us,” or “our”) is a travel booking platform operated by an individual based in Ohio, USA. This Privacy Policy explains how personal information is collected, used, and shared when you use the FaithStay Travels mobile app and web app (the “Service”).​

By using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.​

1. Who we are and where we operate

The Service is provided by an individual developer located in Ohio, United States. FaithStay Travels primarily operates from the US but is available to users globally.​

For privacy questions, you can contact:
Email: faithstayapp@gmail.com

2. Information we collect

Hosts

When you sign up as a host, we collect:​

  • Name

  • Email address

  • Phone number

  • Photos of your property

  • Short bio (including any voluntary ministry or faith affiliation you choose to share)

  • Property address (for booking and listing purposes)

Guests

When you sign up as a guest, we collect:​

  • Name

  • Email address

  • Phone number

Booking details

For each booking, we collect:​

  • Check‑in and check‑out dates

  • Number of guests

  • Property address associated with the booking

Optional faith/affiliation data

Any ministry, church, or missionary affiliation you provide in your profile or listing is entirely voluntary and can be edited or removed by you at any time.​

User‑generated content and ratings

We collect content you choose to upload, such as:​

  • Property photos and other media

  • Ratings and free‑text reviews

  • Messages or notes exchanged within the platform (if enabled)

Technical and usage data

We may collect:​

  • IP address and general location derived from IP (no precise GPS location)

  • Device type, operating system, browser type

  • Log data (pages/screens viewed, actions taken, timestamps)

We do not collect or store government ID documents or perform ID checks within the app; any identity checks you conduct are handled outside the Service.​

3. Payments

At this time, all payments and financial transactions between hosts and guests are handled outside the FaithStay Travels app and web app. FaithStay Travels does not collect or store payment card numbers, bank details, or other billing information.​

If you use an external payment service (for example, a bank transfer or separate payment app), that provider’s privacy policy will govern how your payment data is processed.

4. How we use your information

We use personal information to:​

  • Create and manage host and guest accounts

  • Display host listings, including property photos and address details as appropriate

  • Facilitate bookings and show booking details to the relevant host and guest

  • Enable communication between hosts and guests (if messaging or notifications are provided)

  • Send push notifications and emails related to your account and bookings (for example, confirmations, reminders, or important service updates)

  • Maintain and improve the Service, including monitoring usage and fixing bugs

  • Protect the security and integrity of the Service and comply with applicable laws

Where required by law (for example, in the EU/UK), processing may be based on contract, legitimate interests, legal obligations, or your consent for certain activities (such as optional notifications).​

5. How information is shared

We do not sell personal information to anyone.​

Information may be shared as follows:

  • With other users

    • Hosts may see guest names and booking details needed to manage a stay.

    • Guests may see host names, property address (as appropriate), photos, short bios, and ratings.

  • With service providers
    We use third‑party providers (such as Supabase for hosting and database services) to operate the app and store data. These providers process data on our behalf and are required to handle it securely and only for our specified purposes.